Customer Service Representative
4.
1 San Ysidro, CA San Ysidro, CA Full-time Contract Full-time Contract $28 - $30 an hour $28 - $30 an hour 4 days ago 4 days ago 4 days ago 1.
Efficiently and actively provides excellent customer service by properly greeting, listening, assisting, closing each call in a pleasant, professional and helpful manner.
2.
ownership of solutions and accurately identify the needs of each of our patients 3.
Assist patients with scheduling appointments, rescheduling or cancelling appointments, and completion of pre-registration items as necessary following the patient appointment scheduling guidelines.
4.
Demonstrates knowledge and understanding of San Ysidro Health services and programs.
5.
Demonstrates ability to multi task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high call volume and workload environment.
6.
Ability to maintain composure when confronted with fast-paced and stressful situations 7.
Adheres to productivity and quality assurance requirements for the department with emphasis in attention to detail to avoid errors.
8.
Complete required training on policies and procedures including but not limited to:
customer service, registration of patients, phone etiquette and appointment scheduling.
9.
Adheres to San Ysidro Health's and department's attendance and punctuality policies and practices.
Job Types:
Full-time, Contract Pay:
$28.
00 - $30.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Required)
Experience:
healthcare industry:
1 year (Required) Language:
Spanish (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 San Ysidro, CA San Ysidro, CA Full-time Contract Full-time Contract $28 - $30 an hour $28 - $30 an hour 4 days ago 4 days ago 4 days ago 1.
Efficiently and actively provides excellent customer service by properly greeting, listening, assisting, closing each call in a pleasant, professional and helpful manner.
2.
ownership of solutions and accurately identify the needs of each of our patients 3.
Assist patients with scheduling appointments, rescheduling or cancelling appointments, and completion of pre-registration items as necessary following the patient appointment scheduling guidelines.
4.
Demonstrates knowledge and understanding of San Ysidro Health services and programs.
5.
Demonstrates ability to multi task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high call volume and workload environment.
6.
Ability to maintain composure when confronted with fast-paced and stressful situations 7.
Adheres to productivity and quality assurance requirements for the department with emphasis in attention to detail to avoid errors.
8.
Complete required training on policies and procedures including but not limited to:
customer service, registration of patients, phone etiquette and appointment scheduling.
9.
Adheres to San Ysidro Health's and department's attendance and punctuality policies and practices.
Job Types:
Full-time, Contract Pay:
$28.
00 - $30.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Required)
Experience:
healthcare industry:
1 year (Required) Language:
Spanish (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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