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Senior HR Manager

Job Description:
Want to be part of a company that is changing the game for some of the world's most notable brands and disruptive companies? We thought so.
The Senior HR Manager would be based in Tijuana, MX.
As the Senior HR Manager, you will be the backbone of the site, protecting the Company and supporting our employees.
In this role you will collaborate with key business partners to instill TaskUs culture in all initiatives, events, and actions.
Additionally, you will forge the path for continued site development and office structure, and create new policies/procedures consistent with MX law and TaskUs history.
At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives.
Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride.
If you're looking for a new challenge or just want to be a part of something historic, join us.
Let's change the way the world works.
Written and verbal fluency in both Spanish and English are required for this role, please upload a resume in English for consideration.
Responsibilities (including, but not limited to) : Ensure all new hires are properly on-boarded and have the equipment they need.
Draft and issue offer letters and all new hire paperwork for teammates and management staff.
Track and administer all employee leave, including but not limited to PTO, sick, bereavement, and medical/disability.
Run biweekly payroll via ADP.
Implement a Safety Program and present to employees.
Address any employee relations or disciplinary issues as they arise.
Reorganize and complete any missing documentation in all personnel folders (hard copies and Dropbox).
Track and respond to and/or investigate as necessary all emails received to the Confidence Line.
Oversee/monitor new hire benefit enrollment sessions and any life events/changes.
Prepare all termination documentation as needed, including Notices, final paychecks, and separation agreements.
Conduct exit interviews as needed.
Update/revise the employee handbook as required by law or necessary for the business.
Maintain a positive culture by managing day to day office tasks as needed.
Skills/Requirements: Bachelor's degree in Human Resources OR equivalent work experience 8+ years of direct experience; hourly population and/or call center experience highly preferred Experience overseeing an employee population of 300+ Must be bilingual in English/Spanish PHR strongly preferred Strong ability to multi-task, extremely detail-oriented, and high sense of urgency Background in roles requiring customer service and organizational skills Experience with Payroll systems, ATS systems, and new hire orientation programs Knowledge of MX labor/employment law About TaskUs TaskUs provides next generation customer experience that powers the world's most disruptive companies through the partnership of amazing people and innovative technology.
We provide Ridiculously Good strategy, business process optimization, revolutionary technology and the best talent to deliver transformational, digital scale.
Our people are at the heart of everything we do.
We embrace a culture that fosters a best-in-class employee experience.
It's no wonder we have been named as one of the "Best Places to Work" by the LA Business Journal.
TaskUs has been recognized on the Inc.
"5,000 Fastest Growing Private Companies in America" list the past five years and The Los Angeles Business Journal's "100 Fastest Growing Private Companies" the previous three years.
TaskUs is headquartered in Santa Monica, California, with operations across the United States, Latin America and the Philippines.


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